Refund Policy

Wellness Home

Last updated: 22.12.205

Thank you for purchasing from Wellness Home.

Because we sell digital products delivered instantly, this Refund Policy is designed to comply with the rules of Stripe, Shopify Payments, and PayPal.

 

 

1. Digital Products & Refund Eligibility

All Wellness Home products are digital-only.
Once access is granted, the product is considered delivered.

As a result:

  • All sales are final by default

  • Refunds are not guaranteed after access is provided

 

 

2. Eligible Refund Scenarios

Refunds may be considered in the following cases:

  • Duplicate purchases made accidentally

  • Technical issues preventing access that cannot be resolved

  • Unauthorized or fraudulent transactions (subject to verification)

 

 

3. Non-Refundable Situations

Refunds will not be issued for:

  • Change of mind

  • Lack of usage

  • Dissatisfaction without technical issues

  • Misunderstanding of product format (digital vs physical)


4. How to Request a Refund

To request a refund, contact us within 7 days of purchase:

📧 info@wellnesshome.online

Please include:

  • Order number

  • Email used at checkout

  • Description of the issue

We aim to respond within 48 hours.


5. Chargebacks

We strongly encourage customers to contact us before filing a chargeback.

Unjustified chargebacks may result in:

  • Loss of access to purchased content

  • Restriction from future purchases